Invoice integration Issue

Incident Report for Otto Flow Status

Resolved

We have been stable for over an hour now and failure rates have returned to normal. If you are still experiencing issues feel free to reach out to our support team.
Posted Mar 17, 2023 - 16:57 CDT

Update

We are continuing to monitor for any further issues.
Posted Mar 17, 2023 - 11:17 CDT

Update

We are continuing to monitor and waiting for our partner to give us the all-clear.
Posted Mar 17, 2023 - 11:17 CDT

Update

We are continuing to monitor for any further issues.
Posted Mar 17, 2023 - 08:28 CDT

Monitoring

We have been notified that this issue has been resolved and they are monitoring the results.
Posted Mar 17, 2023 - 08:28 CDT

Investigating

We are working with our integration partner to investigate an issue affecting the ability to read invoices and account balances.
Posted Mar 17, 2023 - 08:03 CDT
This incident affected: Payments (Invoice Imports, Payment Writebacks).