Planned Maintenance - Database Service Upgrade

Scheduled for May 8, 23:00 CDT - May 9, 00:00 CDT

Scheduled

Otto will have planned downtime for 1-2 hours as we perform a database upgrade on Friday, May 8th at 11:00PM Central Time.

Posted May 06, 2026 - 16:54 CDT

This scheduled maintenance affects: Message Delivery (SMS Message Delivery, Email Message Delivery), Practice Management Integrations (PIMS) (Impromed, Avimark, Cornerstone, Neo, EzyVet, Instinct, eVetPractice/Pulse), Payments (Terminals - Physical, Payments - Virtual / Saved), Flow (Conversations, Video & Voice Communication, Automations, Reporting, Calendar), and Pet Parent (Flow).