All Systems Operational

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Otto Flow Status Page

Uptime over the past 90 days. View historical uptime.
Flow Operational
90 days ago
99.99 % uptime
Today
Conversations Operational
90 days ago
99.99 % uptime
Today
Video & Voice Communication Operational
90 days ago
99.99 % uptime
Today
Automations ? Operational
90 days ago
99.99 % uptime
Today
Reporting ? Operational
90 days ago
99.99 % uptime
Today
Calendar ? Operational
90 days ago
99.99 % uptime
Today
Pet Parent (Flow) ? Operational
90 days ago
100.0 % uptime
Today
Practice Management Integrations (PIMS) Operational
90 days ago
99.99 % uptime
Today
Impromed ? Operational
90 days ago
99.98 % uptime
Today
Avimark ? Operational
90 days ago
99.98 % uptime
Today
Cornerstone ? Operational
90 days ago
99.98 % uptime
Today
Neo ? Operational
90 days ago
100.0 % uptime
Today
EzyVet ? Operational
90 days ago
100.0 % uptime
Today
Instinct Operational
90 days ago
100.0 % uptime
Today
eVetPractice/Pulse Operational
90 days ago
99.98 % uptime
Today
Message Delivery Operational
90 days ago
100.0 % uptime
Today
SMS Message Delivery ? Operational
90 days ago
100.0 % uptime
Today
Email Message Delivery ? Operational
90 days ago
100.0 % uptime
Today
Postcard Delivery Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Terminals - Physical Operational
90 days ago
100.0 % uptime
Today
Payments - Virtual / Saved ? Operational
90 days ago
100.0 % uptime
Today
Account Balance Imports ? Operational
90 days ago
100.0 % uptime
Today
Invoice Imports ? Operational
90 days ago
100.0 % uptime
Today
Payment Writebacks Operational
90 days ago
100.0 % uptime
Today
Downstream Services - Other Operational
SendGrid API Operational
Stripe API Operational
Stripe JS Operational
Google Cloud Platform Identity & Security Operational
Google Cloud Platform Identity & Access Management Operational
Downstream Services - SMS ? Operational
Twilio MMS Operational
Twilio SMS Operational
Twilio MMS Long Code, North America Operational
Twilio MMS Toll-Free ? Operational
Twilio SMS Long Code, North America Operational
Twilio Voice, North America Operational
Twilio Group Rooms Operational
Twilio SMS Toll-Free, North America Operational
Downstream Services - AWS Operational
AWS cloudfront Operational
AWS cloudwatch-us-east-1 Operational
AWS cloudwatch-us-east-2 Operational
AWS mq-us-east-1 Operational
AWS mq-us-east-2 Operational
AWS rds-us-east-2 Operational
AWS rds-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 14, 2025

No incidents reported today.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Flow Authentication Outage
Resolved - This incident has been resolved.
Jun 12, 15:00 CDT
Update - The issue has been resolved, we are continuing to monitor but let us know if you are still experiencing issues.
Jun 12, 13:58 CDT
Update - We're continuing to monitor an outage with our third-party authentication provider (Google). Some clinic users are now able to log in to Flow as the outage begins to resolve. If you're still having trouble logging in, please try again shortly.
Jun 12, 13:56 CDT
Update - The issue has been resolved, we are continuing to monitor but let us know if you are still experiencing issues.
Jun 12, 13:55 CDT
Monitoring - We're currently experiencing an outage with our third-party authentication provider (Google), which is preventing users from logging in to Flow. This is an ongoing issue with Google, and we're actively monitoring their status and working to restore access as soon as possible.

We understand how disruptive this is and sincerely apologize for the inconvenience. We'll share updates here as soon as we have more information.
Jun 12, 13:20 CDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

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