All Systems Operational

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Otto Flow Status Page

Uptime over the past 90 days. View historical uptime.
Flow Operational
90 days ago
100.0 % uptime
Today
Conversations Operational
90 days ago
100.0 % uptime
Today
Video & Voice Communication Operational
90 days ago
100.0 % uptime
Today
Automations ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Calendar ? Operational
90 days ago
100.0 % uptime
Today
Pet Parent (Flow) ? Operational
90 days ago
100.0 % uptime
Today
Practice Management Integrations (PIMS) Operational
90 days ago
99.93 % uptime
Today
Impromed ? Operational
90 days ago
99.89 % uptime
Today
Avimark ? Operational
90 days ago
99.89 % uptime
Today
Cornerstone ? Operational
90 days ago
99.89 % uptime
Today
Neo ? Operational
90 days ago
100.0 % uptime
Today
EzyVet ? Operational
90 days ago
100.0 % uptime
Today
Instinct Operational
90 days ago
100.0 % uptime
Today
eVetPractice/Pulse Operational
90 days ago
99.89 % uptime
Today
Message Delivery Operational
90 days ago
100.0 % uptime
Today
SMS Message Delivery ? Operational
90 days ago
100.0 % uptime
Today
Email Message Delivery ? Operational
90 days ago
100.0 % uptime
Today
Postcard Delivery Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Terminals - Physical Operational
90 days ago
100.0 % uptime
Today
Payments - Virtual / Saved ? Operational
90 days ago
100.0 % uptime
Today
Account Balance Imports ? Operational
90 days ago
100.0 % uptime
Today
Invoice Imports ? Operational
90 days ago
100.0 % uptime
Today
Payment Writebacks Operational
90 days ago
100.0 % uptime
Today
Downstream Services - Other Operational
SendGrid API Operational
Stripe API Operational
Stripe JS Operational
Google Cloud Platform Identity & Security Operational
Google Cloud Platform Identity & Access Management Operational
Downstream Services - SMS ? Operational
Twilio MMS Operational
Twilio SMS Operational
Twilio MMS Long Code, North America Operational
Twilio MMS Toll-Free ? Operational
Twilio SMS Long Code, North America Operational
Twilio Voice, North America Operational
Twilio Group Rooms Operational
Twilio SMS Toll-Free, North America Operational
Downstream Services - AWS Operational
AWS cloudfront Operational
AWS cloudwatch-us-east-1 Operational
AWS cloudwatch-us-east-2 Operational
AWS mq-us-east-1 Operational
AWS mq-us-east-2 Operational
AWS rds-us-east-2 Operational
AWS rds-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Bitwerx Batch API Issue
Resolved - This incident has been resolved.
Mar 31, 08:22 CDT
Monitoring - Our data provider has informed us that a fix has been implemented and we are monitoring the result. Otto is taking the necessary steps to load any missing data.
Mar 28, 15:04 CDT
Identified - One of our data providers that we use to load data from Practice Management Systems into Otto is experiencing an issue that affects our ability to load data.
This issue affects Cornerstone, AVImark, and Impromed Systems.
Affected data includes loyalty points, service reminders for Impromed or Multisite Cornerstone), new breed, color, species, or sex values created since the overnight sync.
Once the issue is resolved with our data provider, Otto will take the necessary steps to load any missing data.
Mar 28, 09:42 CDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Mar 27, 2025

No incidents reported.

Mar 26, 2025
Vetdata Write-back Outage
Resolved - This incident has been resolved.
Mar 26, 15:13 CDT
Identified - Covetrus is aware of an issue, they are rolling back recent changes which have broken a good chunk of their platform.
They expect to be back up in the next couple of hours.
Mar 26, 14:11 CDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Bitwerx Writeback issue
Resolved - Issue writing back using bitwerx, this would mainly affect payments but would also affect direct booking
Mar 19, 16:26 CDT
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